We ship worldwide! All packages are shipped via Hong Kong Post Air Registered Mail, except for packages to Hong Kong, which are shipped via Ta-Q-Bin Delivery Service. Please refer to Ta-Q-Bin’s service areas. Areas not serviced by Ta-Q-Bin will be shipped via Hong Kong Post Registered Mail.
Orders are processed and shipped within 1-2 business days after you place your order.
Below are shipping times for common shipping locations:
* For exact delivery times for your country, please email [email protected]
RETURNS & EXCHANGES
We pride ourselves on offering high quality products that you’ll love. If your order arrived damaged or if we sent you the wrong item(s), we’ll happily return and exchange your order with the shipping cost on us. Please note that any damaged orders must be reported to [email protected] within 7 days of receiving your order. Please use the subject line RETURNS and include your order number in your email.
Because of the digital nature of patterns, all pattern sales are final.
CUSTOMS & DUTIES
Please note that all international packages may be subject to additional customs, duties, or other fees. We don’t have control over these fees since they’re calculated by each country’s customs department. Unfortunately, we cannot not be responsible for them. Please be aware that international packages may be delayed due to customs.
If you need an item faster than our standard processing and shipping times, please contact us at [email protected] with the subject line EXPRESS SHIPPING to discuss shipping options. Naturally, additional shipping costs will apply.
All prices are in US Dollars.
Checkout is via Paypal. You can pay securely with a credit card even without a Paypal account.
Additionally, customers in Hong Kong can pay by bank transfer. Please email [email protected] with the subject line BANK TRANSFER to arrange payment via bank transfer.